1. Who is responsible for your data?
The data controller for this website is Wayland Insight and Solutions Engineering AS, Søre Titlestad 26A, 5243 Fana, Norway.
For privacy questions or to exercise your rights, email us at info@filewise365.com. We have not appointed a data protection officer because our current website activities do not require one.
2. What personal data do we process?
Information you provide
The contact page asks for your name, work email, company, role, and a message. Name, work email, and message are marked as required; company and role are optional.
The website’s contact form currently displays a confirmation in your browser but does not transmit or store the information you type. If you contact us directly by email, we process your contact details, message, and subsequent correspondence so we can respond.
Technical information
When you visit, our website and hosting provider may process your IP address, browser and device details, requested pages, timestamps, and diagnostic or security records. If the site encounters an error, technical details about the error and the page where it occurred may be recorded. These records are used to deliver, secure, and maintain the website.
The site loads the Fraunces and Inter fonts from Google Fonts. This means your browser connects to Google and shares technical connection data, including your IP address and browser information.
3. Why do we process personal data?
| Purpose | Legal basis |
|---|---|
| Respond to enquiries and arrange demos | Steps requested before entering a contract, or our legitimate interest in responding to business enquiries |
| Deliver and secure the website | Our legitimate interest in operating a reliable and secure website |
| Diagnose technical problems | Our legitimate interest in maintaining and improving site stability |
| Load the website’s typefaces | Our legitimate interest in presenting the website consistently |
You are not legally required to give us personal data. We need your name, email, and message to respond to an enquiry; without them, we cannot reply. We do not use contact details submitted for an enquiry to add you to a marketing list.
5. How long do we keep personal data?
We keep direct enquiries and related correspondence for up to 12 months after the last contact, unless a longer period is needed to establish or defend legal claims, meet a legal obligation, or continue a customer or contract relationship. Information typed into the current website form is not sent to us or retained by the website.
Technical and security records are kept only for as long as reasonably needed for site operation, troubleshooting, and security, subject to the hosting provider’s retention settings. We periodically review and delete information that is no longer needed.
6. Your GDPR rights
Depending on the circumstances, you can ask us to:
- give you access to your personal data;
- correct inaccurate or incomplete data;
- delete your data;
- restrict how we use your data;
- provide certain data in a portable format; or
- stop processing based on our legitimate interests.
You have the right to object at any time to direct marketing. We do not currently use website data for direct marketing. We may need to verify your identity before responding, and we normally respond within one month.
You may also complain to the Norwegian Data Protection Authority (Datatilsynet) or the supervisory authority where you live or work. Visit datatilsynet.no .
8. Security, children, and changes
We use appropriate organisational and technical safeguards designed to protect personal data. No online service can guarantee absolute security.
This business website is not directed to children, and we do not knowingly collect children’s personal data through it. We may update this notice when the site or legal requirements change. The effective date above shows the latest revision.
Questions about this notice? Email info@filewise365.com or use our contact page.
This notice describes this website’s current personal-data handling. It is not legal advice and does not replace a review of the company’s wider processing activities, contracts, and internal GDPR documentation.